#Lionbridge application wizard log in how to

How to Apply Lionbridge for the role of Technical Support Engineer?Īpply Link of Lionbridge & For More Details: Click Here

The ability to drive support process improvements which improves Lionbridge’s ability to support our customers needs.

Work in a friendly remote team with counterparts worldwide.

The ability to influence the roadmap of Lionbridge Applications.

The ability to work on a wide variety of Lionbridge Applications and new technologies.

Shows ability to dig into technical issues to identify route cause and derive impact.

Excellent customer service skills, including the ability to deal calmly, positively, and professionally in tense or elevated situations with upset or frustrated end users of support.

Excellent understanding of Lionbridge operational process when involving Lionbridge partners to complete translation activities.

Ability to diagnose, report, troubleshoot, obtain results, and provide solutions for a broad range of technical problems.

Two plus years experience working in the Localization Business.

Excellent English verbal and communication skills.

Key Requirements In Order To Be Successful

Competency in at least one scripting language (eg Python/PowerShell) a bonus.Ability to understand SQL queries and create simple queries.Knowledge of Lionbridge’s Technology and key knowledge of how these are used by Lionbridge OPS.Technical Requirements In Order To Be Successful Remuneration for this work will be provided per local HR guidelines We combine human expertise with artificial intelligence to bring the world closer together. We’re a global community fluent in 350+ languages and working in more than 5000 cities. We build deep relationships with the biggest brands in the world, so they can build deeper relationships with their customers. This may contain overtime hours to be completed along with off hours calls(for which there is an expectation to answer/follow on) escalations in order to support our Technology Incident PO process. OUR PEOPLE ARE OUR PRIDE We’re bridge-builders. As we are supporting our Customers 24/7 there may be times when some off hours work may be required.Provides assistance, problem resolution, and training on tools and products to other technical support personnel.Creates temporary “work-arounds” for immediate customer/ end users issues where appropriate.

#Lionbridge application wizard log in update

Update and create online knowledgebase articles to reduce support requests.Work closely with Development and Product Management to make our software more intuitive and easier to support.Provide Level 2 support to Technology customer/end users and Lionbridge.The candidate will have key knowledge of Lionbridge Language Technology and how teams use this to deliver to our customers. They will work closely with other Support Engineers along with Development and Product Management to make our software more intuitive and easier to support. The Technical Support Engineer will provide customer focused technical Level 2 support to Technology end users internally in Lionbridge and to our external customers.